The most popular questions about ordering your custom dog crate and kennel
All information about crate size, shipping, delivery and lead times. You can be sure that you’ll get what you want!
What type of wood are your custom dog crates made of and what are their benefits?
Resistance to cracking
Different version coating options
Good looking for years
Simplicity and elegance
How much time does it take to build one crate or kennel?
It usually takes 4-5 weeks from the moment you made the order to the time when your custom dog crate is ready to ship or pick up.
*Humidity and temperature also affect to the dry time.
What is the shipping time?
Delivery time takes 3-5 business days. When your order is ready and shipper is booked we determine an approximate and convenient delivery day for you. As soon as the driver/carrier took your beautiful crate to its future home we will send you a note with his contact information. The driver will be in touch with you directly to the appointed day and time.
How much is freight?
This is the most frequently asked question. Unfortunately, the freight is something that we cannot control. So it can change depending on situations in the world.
We have freight rates range from $50 to $450.
And also we are constantly working to do the best for you and find better rates of freight.
What is curbside delivery?
It means that the shipper will deliver your order to your home “curbside” but not into it. Just be sure to have two more people at home at the time of the delivery to help you to get your new custom crate into the house.
The typical crate weight is between 100-250lbs, which you with a couple friends can handle easily.
Is it possible to pick up the crate by myself?
Of course! We always love to meet our clients in person. Just leave a quick message here and we will contact you.
What are the spaces between the bars?The spaces between the bars are used so your dog can breathe easily and so that your dog can still see and hear you while in the cage.
How wide are the spaces between the bars?Generally, we have standard sizes for each kennel size. As we have an individual approach to each client we can make a special width for you if you want to. Standard sizes: Small = 1–5/8″ Medium = 2-1/8″ L, XL, XXL = 2-5/8″
What if my dogs decided to chew the wood of the crate?
Of course, this can happen and most often with young dogs as they are teething. But don’t worry! In this case we can install a chew guard in your booth. Just precise this when ordering or DM us for more information.
Will my crate be the same as on picture?
We always do the best for our clients. Each crate is a unique work of our masters who make it with love.
We can take any crate as a basis and considering to your draw a sketch of the future home for your pets. Together with you we will create your future crate start from the choice of paint color to the choice of drawer handlers.
And we absolutely sure that you will love it!
Don’t see the style, design, or furniture piece you need?
We love doing custom orders, please submit a custom furniture quote request Custom Crates | MeoWoofStore
Do you want to know more?
We would love to answer for all your questions. Contact us on email or leave a comment in Chat.